IMPORTANT: If you are experiencing a crisis or emergency, call 911. Our hotline is NOT a crisis hotline or suicide hotline. Call 911 immediately.

Are you worried you might be struggling with a mental health issue? Something just doesn’t seem right. You have a feeling it may be a mental health condition, but you aren’t really sure. You want answers, but you are not sure where to turn.

Or maybe you are worried about a loved one. Has someone you care about started acting different? You want to find them help; even find a way to talk to the person about your concerns. You just don’t know how.

Mental illness is an often misunderstood condition. It affects the way a person feeling, thinks, and behaves. It can strike just about anyone at any time of their life. Sometimes, without warning.

Even in these modern times, people still have stigmas about those with mental health conditions. Sadly, this makes some people reluctant to seek help. By calling a mental illness hotline, you or a loved one gets a chance to find resources and information when it is needed most.

When to Call a Mental Health Hotline

IMPORTANT: If you think that you or someone you know is a danger to self or others, please call 911 for immediate assistance. While a mental health hotline is a great resource for treating mental illness, acts of violence against self or others need to be addressed immediately to keep everyone safe.

If there is no immediate threat to one’s well-being, but you are still concerned, a mental health helpline gives you access to answers.

Of course, you may be nervous or unsure if it is best to call a mental help hotline. Even if you are just a little worried, it never hurts to call. If you are still unsure, here are some signs and symptoms you or a loved one is struggling with mental illness:

  • Confused or strange thinking
  • Changes in sleeping patterns
  • Changes in eating habits
  • Behavior or personality changes
  • Difficulty controlling anger and emotions
  • Isolation from family and friends
  • Erratic energy levels
  • Seeing or hearing things that may not be there
  • Feelings of uncontrollable hopelessness or despair
  • Thoughts of ending your life
  • Using drugs or alcohol to deal with your problems

Every person is different and each condition has its own set of symptoms. Even if you are just looking for information and you don’t know where to turn, these hotlines are a valuable resource.

Calling a Mental Health Hotline: What to Expect

IMPORTANT: If this is an emergency, call 911. Do not call our helpline.

If you’re like most people, you probably don’t know how to handle a mental health disorder on your own. Calling a mental health hotline gives you access to professionals who understand what mental illness is and the best way to get help.

Feel free to talk about anything during the call. In addition, if it makes you more comfortable, you can ask to remain anonymous. Here are some of the most common subjects talked about during a national mental health helpline call:

  • Any mental health symptoms you’re noticing in yourself or a loved one
  • How and when to talk to a person about mental illness
  • How your thoughts, feelings, and behaviors are affecting your daily life
  • Different types of mental illness
  • How to get accurately diagnosed with a mental health disorder
  • Options for treatment, medications, or counseling
  • Specific resources helping you get the help you need for yourself or a loved one

Finally making the call to a mental help hotline number can be an emotional experience. You may be scared because you’re not sure what is going on with you. Or you may feel emotional, because you’ve already gone through so much with your or your loved one’s mental health struggles. You may even feel relief because you finally decided to seek help. All these emotions are normal. The hotline staff have extensive training not only with providing you information, but also being a supportive, empathic ear during an often difficult call.

Early interventions often save big troubles down the road. By calling a national mental health hotline now, you take a brave step in returning to the life that seems to be slipping away.