Methadone is a generic drug and it is also available under the brand names Dolophine and Methadose. It is an opioid medication that is used to treat moderate to severe pain. Methadone is also used during recovery from opioid use disorder. In opioid-dependent people, methadone helps to prevent severe opioid withdrawal symptoms without inducing euphoria. For this reason, methadone is used as maintenance treatment in people who are addicted to opioid drugs like heroin or prescription pain pills (e.g., Vicodin, Percocet, Oxycontin).

When used as prescribed, methadone is an effective component of medication-assisted treatment (MAT) for opioid use disorders. However, since methadone is an opioid itself, it too carries a risk of addiction. For this reason, by law, methadone can only be dispensed through SAMHSA-certified opioid treatment programs (OTPs), which are highly regulated, with patients being subjected to strict monitoring.

If you or someone you love has developed an addiction to methadone, calling a methadone hotline will be a step in the right direction towards recovery.

What Is a Methadone Hotline?

A methadone hotline is a toll-free number where callers can obtain free information about methadone addiction. Individuals or families battling methadone addiction can call the helpline and receive support, guidance, advice, and resources. Calls to a methadone helpline are free. You do not need health insurance coverage to call.

Privacy and confidentiality are assured when you call a methadone helpline. You can discuss your concerns and ask whatever questions are on your mind without fear of getting into trouble with the law. If you’re not comfortable disclosing your name and location, you can choose to remain anonymous. However, disclosing your location will help us recommend the best methadone treatment programs and resources in your local area.

Our methadone hotline operates 24 hours a day, 7 days a week, 365 days a year. You can call us at any time of the day or night to find out about methadone addiction treatment programs nearby. Keep in mind that you will be under no obligation to begin rehab for methadone addiction after calling our methadone hotline—if and when you decide to start treatment is entirely your decision.

When you’re struggling with an addiction, it can be incredibly helpful to talk things over with someone and get your thoughts in order. You can think of our methadone helpline as a helpful, knowledgeable, sensible, and non-judgmental friend who is available around the clock. Call the National Drug Helpline on (844) 289-0879if you or a loved one needs help with methadone addiction.

Frequently Asked Questions

If it’s the first time you’re calling a methadone helpline, making the call can feel quite overwhelming. However, not reaching out for help is putting your health at risk, even your life in danger, due to your methadone addiction. If you’re not sure what to say when you call a methadone hotline, here are some frequently asked questions to which you may want answers:

  • What are the symptoms of methadone addiction?
  • How can I know if a friend or family member is addicted to methadone?
  • What are the side effects of methadone?
  • Can someone overdose on methadone?
  • Are there any methadone addiction treatment programs near me?
  • Will insurance cover the cost of rehab for methadone addiction?
  • What can I do to prevent methadone addiction?

The advisors who answer calls at our methadone helpline are knowledgeable, compassionate, and non-judgmental. Do not hesitate to ask whatever is on your mind without fear of reprimand.

How to Call a Methadone Hotline?

A drug helpline is NOT for emergencies. If you are in an emergency or a life-threatening situation, such as a drug overdose, please call 911 or proceed to the closest emergency room.

National Drug Helpline (844) 289-0879

The National Drug Helpline is a free, confidential, 24/7 hotline that provides information and resources on overcoming methadone addiction. Individuals and families struggling with methadone addiction can call the National Drug Helpline to find treatment options in the community. The methadone helpline operates around the clock. However, occasionally your call may not be answered due to staff shortage or high call volumes, in which case, please call back at another time.

SAMHSA 1-800-662-HELP (4357)          

The Substance Abuse and Mental Health Services Administration (SAMHSA), a U.S. government organization, operates a free, confidential, 24/7 hotline. Advisors who staff the helpline speak both English and Spanish. You can call the SAMHSA hotline and learn about resources for methadone addiction recovery and get referrals to rehabs nationwide.

National Suicide Prevention Lifeline 1-800-273-TALK (8255)

The National Suicide Prevention Lifeline is a toll-free number for people experiencing suicidal thoughts or a mental health crisis.

National Poison Control 1-800-222-1222

The National Poison Control hotline is a free service that you can call from anywhere in the United States for information about methadone overdose.

Contacting an addiction hotline

Safe Use of Methadone

Obtaining methadone illegally from street dealers and using it without medical supervision to relieve opioid withdrawal symptoms can be extremely dangerous. Methadone is a prescription medication and should only be used under a doctor’s orders and supervision.

You may have been prescribed methadone to treat pain or as part of your recovery from an opioid use disorder for heroin, fentanyl, or prescription pain pill addiction. It is important to know that methadone itself is an addictive medication and must be used exactly as prescribed. If you are using prescription methadone, there are several precautions you can take to prevent methadone addiction and overdose: [1]

  • Share your complete medical history with the prescribing physician. Methadone may not be safe for people with certain medical conditions, such as acute bronchial asthma.
  • Give the prescribing physician a complete list of all your other medications. Certain medicines can interact with methadone and put you at risk of serious, even life-threatening side effects.
  • Never use more than the prescribed amount of methadone. Do not take extra doses, even if you feel the drug is not working. Ask your doctor what to do in case of a missed methadone dose.
  • Do not drink alcohol while taking methadone. This can lead to dangerous slowed breathing.
  • Be careful while driving or operating heavy machinery while on methadone treatment.
  • Store methadone carefully out of reach of children. Accidental consumption of methadone by a child can be lethal.
  • Ask your doctor how to safely dispose of unused or expired methadone.

Methadone Side Effects

Common side effects of methadone include sleep disturbance, constipation, nausea, vomiting, sweating, dry mouth, weight gain, menstrual irregularities in women, and sexual dysfunction. [2] Tell your doctor if these side effects are severe or persistent. Some methadone side effects are more dangerous. Seek emergency medical care if you experience the following serious symptoms while taking methadone:

  • Shallow or slowed breathing
  • Low blood pressure
  • Weak pulse
  • Fainting or lightheadedness
  • Signs of an allergic reaction such as skin rash, hives, face or tongue swelling
  • Chest pain
  • Pounding heart
  • Cold, clammy skin
  • Confusion, disorientation
  • Hallucinations

If you or a loved one is addicted to methadone, it’s important to get help promptly. Calling a methadone hotline can help you gain access to treatment and reduce your risk of health complications and death from a methadone overdose.

Cost of Methadone Addiction Treatment

Methadone addiction treatment can vary in cost depending on your location, the severity of your addiction, and the presence of co-occurring mental health conditions. Rough cost estimates for methadone recovery are indicated below:

Medically supervised detox costs $250 to $800 per day

Intensive outpatient treatment costs $3,000 to $10,000

Outpatient rehab costs $1,400 to $10,000

Residential methadone addiction treatment costs $5,000 to $80,000+

If you have health insurance, your policy will most likely cover at least part of methadone addiction treatment. To learn more, call the National Drug Helpline on (844) 289-0879.

Can I Call a Methadone Hotline for a Friend?

Yes, our methadone hotline offers advice and information to all callers. If you are concerned about a friend or family member who may have developed methadone addiction, you can call the National Drug Helpline on (844) 289-0879 for support and guidance about what to do next.

Preparing for Calling a Methadone Helpline

There is a stigma attached to methadone addiction. As a result, many people are not comfortable discussing their addiction with friends and family members. A methadone hotline is like a friend who won’t judge you or disapprove. However, calling a methadone hotline can be intimidating, especially if you’re doing it for the first time. It helps to be prepared with answers to the most common questions asked by the hotline operators, some of which are listed below:

  • How long have you (or your loved one) been using methadone?
  • How often do you use methadone?
  • Does your family know about your methadone addiction?
  • Do you have any mental health conditions like depression, bipolar disorder, or PTSD?
  • Have you attended a drug rehab program before?
  • Are you using any other illegal drugs besides methadone?
  • Are you ready to begin methadone addiction treatment?

Methadone is a safe and effective prescription medication when it is used under the supervision of a healthcare provider. However, misuse or abuse of methadone can lead to an addiction and other serious health complications, including death from a methadone overdose. If you or a loved one is battling methadone addiction, the best thing you can do is reach out for help without delay. Call our methadone hotline and take that important first step towards a happier, healthier future.

Last updated: March 20, 2024

Dr. Jennifer Merrill

Dr. Jennifer Merrill is an Associate Professor in the Department of Behavioral and Social Sciences at Brown University. She received her PhD in 2012 from the University at Buffalo, and is a licensed clinical psychologist in Rhode Island (Credential ID: PS01479).

Dr. Merrill has published over 70 peer-reviewed articles in journals such as Psychology of Addictive Behaviors, Addictive Behaviors and Journal of Studies on Alcohol and Drugs. Her published work includes 'Drinking over the lifespan: Focus on college ages' and 'Event-level correlates of drinking events characterized by alcohol-induced blackouts'.


1 SAMHSA. Methadone. Available Online. Accessed on March 20, 2024.
2 Geneva: World Health Organization; 2009. Clinical Guidelines for Withdrawal Management and Treatment of Drug Dependence in Closed Settings. Available online. Accessed on March 20, 2024.